Refund policy

Refund Policy

I am a one-person, handmade shop, so I'm not able to offer refunds.

I take real pride in this work and stand behind it: these goods are built to last. If something's not right, email me at info@darkskyleather.com, and I'll do what I can to make it right. Including a photo or video in your initial email helps a lot.

Damages and defects: Please inspect your order as soon as it arrives. If it's defective or damaged in transit, or you got the wrong item, email me right away — with a photo or video if you can — so I can fix it or sort out a replacement.

Repairs: Being hand-stitched, stitching issues can be fixed, whether the item has been used or not. You'll cover shipping to me, and the repair itself is free.

Exchanges: If your item hasn't been used, email me, and I'll see if a swap for a different item is possible. Swaps are item-for-item only — if you exchange for something less expensive, I do not refund the price difference in cash or store credit.

Once an item has been used, I'm unable to offer a refund or exchange for it (repairs remain available per above), aside from manufacturing defects covered separately.

All sales are final. I do not offer refunds.